Privacy policy

I.- PRIVACY POLICY AND PROTECTION OF PERSONAL DATA.

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) and in accordance with Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights, BUJON OLLARES S. L. (hereinafter HIROOM) informs the users of its flats by means of this document of the use and processing of the personal data that they provide or will provide to stay in our flats and of the data protection policy that will be applied to said data.


II. WAYS IN WHICH PERSONAL DATA ARE COLLECTED. PURPOSES OF THE PROCESSING.

Reservations and check-in online or at the accommodation, forms on this site, social networks, external booking platforms, contact via instant messaging applications, social networks and traditional means of communication such as email, post or telephone. The personal data collected will be deposited and incorporated into processing for which HIROOM is responsible.

The purpose of the processing of this data will be the management of the data received through the aforementioned channels, for the treatment of the same to the requests requested by the user, inclusion in contact agenda, booking management, requests for services during your stay and sending electronic communications through the means enabled for this purpose. You are informed that this data will be managed automatically for the administration, expansion and improvement of our activity as well as for technical and commercial purposes on the services offered, taking into account the possible hosting of data in cloud computing services in accordance with the RGPD. In any case, the data collected and processed are only the basic data for the purposes stated above.

The user is responsible for the accuracy of their data, pledging not to enter false data and to proceed to rectify them if necessary; HIROOM provides the user with all the means to proceed to the modification of their data through the means designated on our website. The user declares that when he/she does not enter his/her personal data but those of a third party, he/she is authorised by the third party to do so. In the same way, the users give their consent for us to integrate them in our platforms, Apps and other specific software for this purpose.

The data provided by users may be transferred to different suppliers, service providers, State Security Forces and Bodies and other public and private entities related to us, always within the established legal terms, by law and / or for proper care.

HIROOM shall be exonerated from liability in the event that the request for sample or correction of data is made from the email address that you have provided us through the forms on the web, because in that case it will be presumed that it is the user who makes the request.

Fields marked with an asterisk (*) are those that require a mandatory response. If they are not filled in, the consequence is the impossibility of sending the request for information. The data collected or generated will be processed, stored and incorporated into HIROOM, is responsible for processing.

By sending your contact information, location and identification, the user expressly authorises HIROOM to process your personal data, to the extent necessary for the management of reservations and your subsequent stay in our accommodation, as well as for the fulfilment and maintenance of existing relationships, if any, between the parties.

In the event of international transfers of data to foreign entities outside the European Economic Area, they shall be made to countries with an adequate level and, in any case, shall be covered by the European Data Protection Regulation or by the privacy agreements in force.

HIROOM provides users with all the means to modify their data through the contact means designated in our information media.


III. EXERCISE OF DATA PROTECTION RIGHTS

Users have the right to request and obtain information free of charge about their personal data subject to processing, their origin and any communications that may affect them. Users may send a written communication to the address indicated or to the e-mail address info@hiroom.es, including in both cases a photocopy of their ID card or other similar identification document, to request the exercise of their rights of access, rectification, deletion, oblivion, portability, limitation of processing, cancellation and objection. You may also file a complaint directly with the Control Authority at www.agpd.es, if you consider your rights have been infringed.


IV. CONSENT AND REVOCATION OF THE USER FOR INFORMATION PURPOSES 

Given the nature of this our activity, by formalising a reservation, completing and sending the information for registration, the user requests and legitimately and/or expressly consents to the contact and sending by any means, including electronic means, of information on services and activities related to their stay at HIROOM and third parties with whom they establish collaborative links, authorising us to send them the information that best suits their specific needs. These communications may be made even after the termination, where appropriate, of the professional relationship with HIROOM to the extent that the user has not expressed their opposition to this treatment by the means made available, according to Law 34/2002 of Services of the Information Society and Electronic Commerce.